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January 29, 2024 by Jeff Watt

High Performance: Sustainability and Recovery

High Performance: Sustainability and Recovery
January 29, 2024 by Jeff Watt

In the ever-changing world of work, managing the performance of high achievers in challenging roles brings forth unique considerations. This article explores scenarios where a high performer, placed in a demanding position, excels but falls short of goals. When an exceptional individual exceeds expectations in a challenging role, it is crucial to understand the complexities that might prevent them from meeting specific goals despite their outstanding efforts.

Placing high performers in roles that stretch their capabilities is common practice, often resulting in impressive outcomes. However, even the most exceptional individuals may face difficulties in meeting specific goals despite their outstanding efforts. It’s important for organizations to set realistic and achievable goals, even for high performers. Unattainable targets can create undue pressure, leading to burnout, stress, and, paradoxically, a dip in overall performance despite the individual’s exceptional efforts.

One significant challenge arises when a high performer consistently outperforms benchmarks but struggles to meet predetermined goals. This discrepancy may be attributed to various factors, such as unrealistic expectations, external market influences, or unforeseen challenges that impact the feasibility of predefined objectives. Despite surpassing performance benchmarks, a high performer may face the frustration of unmet goals, leading to a decline in morale that not only affects their well-being but also has repercussions on team dynamics and the overall workplace atmosphere.

To address this complex situation, organizations should engage in open and transparent communication about goal expectations. If targets are consistently missed despite exceptional performance, it is crucial to reevaluate and realign goals to reflect the reality of the job’s demands. Recognizing and celebrating the non-tangible contributions of the high performer is equally important. While specific metrics may not align with predetermined goals, acknowledging the positive impact they bring to the organization in terms of innovation, leadership, and team collaboration can boost morale.

Fostering a culture of continuous improvement is essential. Encourage the high performer to embrace a growth mindset and provide opportunities for skill development, mentorship, and learning experiences that will enhance their capabilities and contribute to long-term success. Collaborative problem-solving discussions involving the high performer can address challenges faced in goal attainment and explore potential solutions together. This approach empowers the individual, promoting a sense of ownership and commitment to overcoming obstacles.

Implementing flexible goal-setting approaches allows for adjustments based on evolving circumstances. This adaptive strategy ensures that goals remain challenging yet attainable, preventing undue pressure on the high performer and facilitating sustained success. Effectively managing a high performer in a demanding role requires a nuanced understanding of the complexities involved. By aligning goals with realistic expectations, recognizing non-tangible contributions, and fostering a culture of continuous improvement, organizations can support these exceptional individuals in achieving sustainable success. Striking a balance between ambitious objectives and employee well-being not only enhances individual performance but contributes to a positive and collaborative workplace culture.

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